Trinicom: key to interaction
Trinicom is the market leader in the Benelux for customer contact software in multi-channel contact centres. International research agency Gartner Inc. has positioned Trinicom as one of the thirteen companies worldwide in the Magic Quadrant for CRM Web Customer Service 2011. A recognition of which we are proud. Just as we are of our customer base of more than 200 leading organisations in the Netherlands and abroad.
Where organisations or companies get stranded in connecting with their customers, Trinicom has the key to real contacts. Because consumers impose increasingly higher demands on customer contact. They want to communicate with companies via new technologies, such as social media, chat and forums, and demand increasingly shorter response times. Through whatever channel, Trinicom makes interaction simple and thus powerful. So that you can fulfil the expectations of your customers.
Trinicom works closely with its clients. Where needed we deliver tailor-made work, thus helping companies to give their customers the right information. At the right time, in the right context and by the right employee, both online and via the contact centre. We impart meaning to interaction. For our clients, so that they can provide more content to their organisation, their brand and their identity, and to our clients’ customers because they are assisted better and faster.